The HEAT Project offers local authorities a simple way to signpost householders in their districts to a freephone service, where trained energy advisors will confirm which grants and other assistance may be available to help them stay warmer and have lower energy bills.

 

The success of the HEAT Project is simple, the service is completely free for local authorities yet brings significant financial and social benefit into the district.

 

A data sharing agreement lays out the terms of the services to be provided, minimising legal and procurement red tape. As the service is non-exclusive, we are happy to work alongside other services helping customers in the district and, where necessary, make referrals to these services if this provides the best outcome for the customer.

 

The HEAT Project benefits from the endorsement of the local authority, usually including the use of the logo on any marketing materials, this provides trust for the customers and helps to increase the number of people who will benefit from the service.